Privacy & Cookie Policy

Last updated: Feb 9, 2025

Content

About this policy

We are committed to respecting your privacy and protecting your personal data. This privacy & cookie policy describes how we handle and protect the personal data we collect through your use of our website(s) or in the context of other internal or external activities we engage in.

If you are an employee of a customer or supplier of TM Management & IT, we may receive your personal data from your employer. In this case our use of your personal data is governed by our agreement with your employer and additional or different privacy policies may apply.

We keep our privacy & cookie policy under regular review and place any updates on this web page. You can find the date of last update at the top of this page.

Who we are

TM Management & IT BV is a company specialized in digital transformation advisory (management & IT consultancy) services, headquartered in Tielt-Winge (Vlaams-Brabant), Belgium:

Cookies

For more information about cookies see this link to wikipedia.

  • We don’t use cookies on our website except for embedded content from other websites
  • For booking a call we use an embedded booking service provided by Microsoft. In our communication with you via electronic means (e.g. email, audio call, video call, sharing files) we use Microsoft 365 communication & collaboration services. The Microsoft services use cookies: see this link for more information
  • This website may include other embedded content (e.g. videos, images, articles, etc.), which behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website
  • This website contains links to other websites. Our privacy & cookie policy applies only to our website, so if you click on a link to another website, you should read their privacy and cookie policy

How we collect your data

We collect personal data via:

  • Electronic means of communication (e.g. the booking service on our website, email, audio call, video call, sharing files)
  • Phone, text messages
  • In-person meetings
  • Publicly available information e.g. websites, social media

We may also receive personal data about you from third parties, including service providers and data vendors in the course of our business activities.

What data we collect

We collect the following personal data:

  • Name, email, location/address, phone number
  • Employer, job title/position

How do we use your data

We use personal data to:

  • Respond to inquiries: send information about our services, offer support
  • Fulfill and manage your orders
  • Deliver and facilitate delivery of services and fulfill our contractual obligations
  • Send administrative information e.g. changes to our terms and policies
  • Request feedback about your use of our services
  • Identify usage trends and better understand the use of our services so we can improve them
  • Determine your potential interest in our services, in order to contact you and maintain and personalize our interaction with you
  • Send marketing and promotional communications.
    You can opt out of our marketing emails at any time.
    If we take images or video recordings during events or webinars that extend outside of atmospheric images and are focused on you as an individual, we will ask for your explicit consent to allow us to use them for future marketing purposes
  • Determine the effectiveness of our marketing and promotional campaigns
  • Comply with all applicable regulations, defend ourselves in case of a legal proceeding, prevent fraud, prevent physical harm or enforce contractual agreements

Who we share your data with

Personal data can be accessed by employees of TM Management & IT and may be shared with third parties delivering services to TM Management & IT e.g.

  • ICT service providers
  • Consultants with complementing skills
  • Legal and financial advisors

We only do so if this is necessary for the purposes as described above. We will conclude the necessary agreements (such as data processing agreements) with these third parties to ensure that your personal data is processed in accordance with our policies and the relevant data protection laws (including GDPR).

Data may also be shared with law enforcement authorities or other government officials pursuant to lawful request.

How long we keep your data

We keep your personal data only as long as necessary to accomplish the business purposes for which it was collected (see above via this link) and to meet our legal or contractual obligations. We will securely delete your personal data promptly after the purposes described above cease to apply.

You can request deletion of your personal data: see below via this link.

How we store your data

We store your personal data in the European Union, using services provided by Microsoft.

We have implemented a range of technical and organizational measures designed to protect against misuse, loss, unauthorized access and other unwanted practices with your personal data.

What rights you have over your data and how you can exercise them

These are the different rights you have regarding the processing of your personal data:

  • Right to access: You have the right to request a copy of your personal data
  • Right to rectification: You have the right to request to correct any information you believe is inaccurate or to complete the information you believe is incomplete
  • Right to erasure: You have the right to request to erase your personal data
  • Right to restrict processing: You have the right to request to restrict the processing of your personal data
  • Right to object to processing: You have the right to object to our processing of your personal data
  • Right to data portability: You have the right to request to transfer the personal data that we have collected to another organization or directly to you

To exercise one or more of these rights or if you would like more information, you can contact us at info@tmmgtit.be. We will respond to your request and inquiries regarding your rights in a timely manner and in accordance with applicable data protection laws. Depending on the processing activity, there may be certain conditions or restrictions attached to the exercise of the above rights. In addition, we may require verification from you as a data subject before we can proceed to fulfill the request.

In case you are of the opinion that we are not in compliance with the relevant data protection laws and you do not reach a solution with us, you are always entitled to file a complaint with the Belgian Data Protection Authority: see this link.